F.A.Q

SHIPPING & RETURNS

Do I Need to Pay Import Fees and Taxes?

For customers outside of the EU, you may need to pay domestic import and tax fees. Each country has its regulations in this regard, so we recommend checking your domestic rules and regulations for more information. Please note that import and tax fees are not within my control.

What Is the Delivery Time?

The delivery time depends on the shipping method you choose. Typically, the standard delivery time is 2-4 weeks. Depending on when you place your order, it may take a little longer for the painting to be shipped.

How Much Does Shipping Cost?

I offer shipping to almost worldwide destinations. If you don't find your country listed, don't hesitate to get in touch with me via email so we can add your area.

To check if we can send a painting to your country, add a product to your cart and proceed to checkout. All available countries will be displayed there.

In the unlikely event that it gets damaged during delivery, please email me with photos and receipts at christin_post@web.de and claim a complaint to the shipping company directly.

Shipping prices vary based on the canvas size and your location. 

Do You Accept Returns?

Yes, you can return your painting in 14 days after receiving it. Due to the delicate nature of the artwork during shipping, the painting must be returned in its original packaging and made sure that it’s secure for shipment. The painting must be returned in the same condition as when it was sent. If you need to return your painting, please contact me at christin_post@web.de The shipping fees are paid by the customer.

Can I Cancel My Order? 

You can cancel your order within 2 days if your order has not been shipped.
If you cancel any later, you will receive 70% of your order value.

My Country Is Not Available at Checkout

If your country is not listed during checkout, please email me your address so I can check the availability of shipping to your location.